![\"Pickup](\"https:\/\/www.neptunelaundry.com\/wp-content\/uploads\/2026\/03\/Home-Pick-up-15.png\")
<\/a><\/figure>\nStep 1 \u2013 Contact Neptune Laundry to Schedule Your First Pickup<\/h2>\n
The first step to scheduling laundry pickup and delivery at Neptune Laundry is simple: reach out to our team. Call us at (617) 567-1839 during our operating hours (5:30 AM to midnight, any day of the week) or send a message through our contact page at neptunelaundry.com\/contact-us\/. Let us know your East Boston address, the approximate amount of laundry you have, and a preferred pickup window. Our team will confirm your address is within our service area and schedule your collection.<\/p>\n
To schedule laundry pickup and delivery in East Boston with Neptune Laundry, call (617) 567-1839 or contact us through our website. Provide your home or business address, preferred pickup time, and any special instructions (preferred detergent, cold wash only, etc.). Our team confirms the pickup within the scheduled window. No app download is required, and no subscription is necessary for your first order or any order. Neptune Laundry’s pickup process is designed to be as simple as a phone call.<\/p>\n
Step 2 \u2013 Prepare Your Laundry for Collection<\/h2>\n
Preparing your laundry for pickup is straightforward. Place your items in a laundry bag or bags \u2014 standard laundry bags, pillowcases, or any secure bag works. Separate any items with specific care needs (cold wash only, gentle cycle, lay flat to dry) and place them in a separately labeled bag with a note. If you have a preferred detergent or want to avoid fragrance, note that when you schedule your pickup.<\/p>\n
To prepare your laundry for pickup and delivery at Neptune Laundry in East Boston, place your items in laundry bags, separate any special-care items with a label, and have your bags ready at your door at the agreed pickup time. No special containers or packaging is required \u2014 standard laundry bags are perfect. If you have specific preferences about water temperature, detergent type, or folding style, communicate these when you schedule at (617) 567-1839. Our team will note your preferences and accommodate them where possible.<\/p>\n
Step 3 \u2013 What Happens During the Pickup and Processing<\/h2>\n
At the agreed pickup time, a Neptune Laundry team member will arrive at your East Boston address to collect your laundry bags. Your items are transported to our 489 Saratoga St facility where they are sorted, washed in commercial-grade machines with professional detergent and O-Zone technology, dried at appropriate temperatures, and hand-folded before being packaged for return.<\/p>\n
After your laundry is collected at your East Boston address, Neptune Laundry’s team processes your order at our 489 Saratoga St facility. Your clothes are sorted by fabric type, washed in commercial machines with O-Zone sanitation, dried at appropriate temperatures, hand-folded item by item, and packaged neatly for return. The entire process \u2014 from your door to ours and back \u2014 is handled in-house, giving you a single accountable point of contact for your laundry. Most standard orders are completed and returned within 24 to 48 hours.<\/p>\n
Step 4 \u2013 Receiving Your Clean Laundry<\/h2>\n
When your laundry is processed and ready for return, Neptune Laundry will contact you to confirm delivery details and timing. Your clean, folded laundry arrives packaged and ready to put away \u2014 no additional sorting or folding required on your part. Payment is collected according to the arrangement made at scheduling.<\/p>\n
Receiving your laundry from Neptune Laundry’s pickup and delivery service in East Boston is simple: we contact you when your order is ready, confirm delivery timing, and return your laundry clean, folded, and packaged. Most orders are returned within 24 to 48 hours of pickup. Your items are sorted by type and neatly folded \u2014 ready to go directly into drawers or closets. If you have any questions about your order or the delivery, contact us directly at (617) 567-1839. For recurring customers, we can also establish a consistent weekly schedule that removes the need to reschedule each time.<\/p>\n
Scheduling your first laundry pickup and delivery with Neptune Laundry in East Boston is as simple as making one phone call. Our team handles everything from that point forward. No apps, no subscriptions, no complications. Call us at (617) 567-1839 or visit our contact page, and we will take care of the rest. We are open every day at 489 Saratoga St from 5:30 AM to midnight.<\/p>\n
Pricing Notice: Rates and prices mentioned in this article are for informational purposes only and reflect general service rates at the time of publication. Prices may vary based on load size, garment type, delivery distance, and other factors. Neptune Laundry reserves the right to update, modify, or adjust its prices and service terms at any time without prior notice. For current and accurate pricing, please contact Neptune Laundry directly at (617) 567-1839 or visit our contact page.<\/em><\/p>\n